SPECIFICATIONS

For customers

1: How to make payment?

You can pay using Visa, Mastercard, Paypal, Western Union, Qiwi and bank transfer so on.
If you have any problem with payment, please contact us freely.

2: When will you ship my order?

After you pay, we usually arrange shipment within 24 hours. All the product will be tested well by QC before sending.
If you have any problem with your order after paying, please contact us as soon as possible.

3: When will I receive my order?

If you choose AliExpress Standard Shipping, it normally takes 15-25 days for delivery.
You can track it at https://www.17track.net/en

If you choose DHL, UPS, the shipment normally takes 3-7 days to be delivered, some countries take 4-8 days.

All packages have a tracking number.

Note: If your address is remote to DHL office, we will leave a message to ask you to pay 38USD remote fee
Or change to registered parcel post without adding money, we will also refund the extra DHL fee you paid.
Or you may need to cancel your order, or change another address that is not remote in the DHL system.

4: Why do I have to pay customs fees (TAX)?

According to AliExpress rules, the buyer has the obligation to pay customs fees in the country of destination of the parcel.
(Tax on the customs policy of the recipient's country)

If you want us to declare as you wish, please leave a message with the order, we will do as you request.

5: What is your warranty? And the cost of return?

We always offer 12 months warranty. If you purchased the: Service: repair warranty (5% fee on the order amount),
You can get a free repair warranty in your country directly.

If you have tried all the methods we offer, we still cannot resolve the issue, we may need to replace it.
Please return the defective item to us via postal parcel from your local post office, when we receive it,
We will send you a new one immediately. We will give you a discount for your next order or
Send your gift randomly to reduce your return shipping cost, please understand.

6: About the warranty

1: If the item is defective upon arrival, please pack it well to return it to us, we will refund you.
shipping cost, and we will change a new one for you within 7 days. (Please make sure all items
Are undamaged and in resalable condition when shipped), and please offer us a valid one for quality issues.

2: If you don't like the product, you can return it to us within 3 days with the full original packaging
Your expense and we will refund you the cost of the total order amount.

7: What can I do if the package is still not in my hand?

If your order time is exceeded, please contact us in time, we will refund you or extend the receipt time.
For you, and try to find the reason for the delay and resolve.

8: About the receipt

When the package arrives, please check it face to face, sign after checking, please open the package in
Presence of the post office agent. If the package is damaged or empty (stolen), please ask the post office to provide
Official document, especially the claim request paper.

9: About comments

If you are satisfied with our product and service, please leave us 5 STARS! If you have any problem
With the product, delivery, service, please contact us, we will reply you in time, please leave negative feedback
Or open dispute directly. We are a responsible seller who focuses on service and will offer the best solution to
Satisfy you if you contact us!